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Technical inquiries



We recommend Google Chrome or Mozilla Firefox as browsers and keeping them updated. Unfortunately, Internet Explorer does not fully support the functionality of our platform.

You can access via any device, but we recommend access from a computer, so you can fully enjoy the event.

Try to find a place with good internet connection. If your wi-fi signal isn't very strong, try connecting via cable.

We recommend the use of headphones to ensure clarity and avoid distractions.

Leave us your technical query here, our team will get back to you within 48 hours.

Material meant for doctors and/or medical professionals MAT-AR-2000055 v1.0 - JUL20